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STAR
Interview |
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Simple
Regulation Is Key To Nigeria's ICT Growth
-Banjo |
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Those who know Engineer Bayo Banjo,
managing director and chief executive officer of Disc
Communications, a leading telecommunications and broadcast
outfit based in Lagos would not hesitate to agree with
the fact that this engineer with a German maternity
is blunt, fearless and yet cerebral. In this lead interview
with IFEANYI OSUEKE, this 1st vice president of the
Association of Telecommunication Companies of Nigeria
(ATCON) brought to bear, all these attributes sparing
neither government nor the ICT industry regulators from
all the inadequacies in the industry. It is the usual
Bayo Banjo. Have a treat…. |
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At various fora
where issues affecting ICT development in Nigeria were discussed,
you maintained that the three factors inhibiting ICT growth
in Nigeria are government, government and government.What
do you mean by that?
You must realize that it is the law that determines
how people behave. For example, a Nigerian in Nigeria drives
on the wrong side of the road, doesn't pay his taxes, disobeys
traffic light and behaves as he wishes. But when this same
Nigerian takes a flight and arrives in London, he queues
properly at the immigration office and answers questions
that were asked by, may be, a small British Chinese woman
regarding why he is in London. If the small lady asks him
to go and sit at a corner, he obeys and behaves well.
So why does he behave differently in both
countries? People behave according to how the government
allows them to. Do you remember the banking sector during
Abacha draconian decree? When he felt they were messing
up he locked up all the MDs at Alagbon and most of them
sat up after that. Look at the telecom industry, most of
the things we see in that sector need not be there. One
would therefore, think that the focus of government is to
collect the fees and other charges from these operators
and that is why I said everything boils down to government.
We have power problem, the government is responsible for
that as it is being revealed in the ongoing probe of the
power sector by the House of Representatives.
All the government needs to do is to make
the right policies, make the rules and regulation and enforce
them fairly. Our government should become a civilized government;
we are trying to follow the American model of democracy.
The American kind of democracy which we claim to follow
controls the powerful.
In America, when you are powerful that is
when you have to be careful; when you are powerful and you
slapped someone then you pay millions of dollars for it.
Here it is the reverse; you persecute the poor and deal
with them while the rich get away with the crime.
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No organized structure
will survive like that. So if you are actually copying
them (America), we must try to learn how their system
works. When the social, legal order fails, it boils down
to government. |
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Government
has consistently maintained that the problem is not with laws
because they are there but, the people just don't obey the
laws. Are you advocating for some stringent punitive measures?
Let me give you example. We had Ribadu in EFCC, no matter
what he does people will criticize. But if we must be honest,
he brought some level of sanity; he made those in government,
the governors, senators and so on to have some level of fear
for recklessness. But we made a huge mistake; some came up
and said “is it his birth right? Let him go for training,
after all the position is not a person”.
Where did we get that stupid attitude from? Of course the
position is the person. Let's go back to history. In America
they had Hover in FBI; he stayed there till he died because
he was effective. They had Elliet Nest in Chicago; he was
not removed just because his time was over. He continued because
he knew what he was doing.
In this type of job it is the individual that creates the
job, like Dora Akunyili in NAFDAC. You don't change a person
who is doing a good job especially when such a job requires
talent. It is like a building, you don't change the architect
because he has done four years on the project, you keep him
until he falters. Go to any country that fights corruption,
when you find the right person you keep him until he looses
his ability.
We are not just serious with these issues. Look at football,
do you change the best footballer that Nigeria has because
he has played four years and should give others a chance when
he can still play? That is why I said it is government thing.
A good crime fighter is difficult to find. '
Do you think that the merging
of ICT and related ministry as currently proposed will enhance
ICT advancement in Nigeria?
That is what I am saying. The issue is government. When we
had a problem of non performance of the Nigerian Airways,
they changed the name; when we had problem with power, they
changed the name from NEPA to PHCN. All these are cosmetics
and lack meaning. We are now merging NCC and NBC, God knows
why? Is it because of frequency? We already have a frequency
board so why do you want to force those two together when
they have very distinct jobs. We are bringing together Science
and ICT. ICT is information communication technology while
Science is a very broad subject; the whole thing is politics,
they are just playing politics.
Talking about poor GSM services,
ITU and NCC are trying to encourage number portability (which
allows a user to change to other network while retaining his
number) which many think is good for the industry, what is
your take on this?
It is a fantastic idea but it will fail with the present
attitude of our regulator. The enforcement is the case as
always, because if you have a Glo number and you want to move
to MTN there has to be some protocol interchange between the
two networks. What it means is that you can have a small cellular
operator that can choose to operate in say Kwara state, so
that when you are driving to Kwara state for instance, you
just switch over to that network and it allows for healthy
competition. But mark the word I used “switch over”,
who is going to do that? Is it these networks that we have
now? By the time they sabotage it, which normally they will
do and the regulator starts dragging its feet as it has always
done, it will fail. |
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Talking
about the regulator dragging its feet, are you not comfortable
with the present composition of the NCC board?
The regulator seems to be afraid of the big operators.
I have told you that the law in America or any developed
country curbs the powers of the rich and powerful.
The rich and powerful must be brought
under control. If the president of USA slaps a person,
the best they can do is to hide it but once the secret
is let out, they will impeach him the next day. If Michael
Jackson slaps somebody he is going to pay millions but
if a poor man slaps a poor man they will just take them
to the police station and lock them up and release them
after some time. |
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You
are aware of constant threats through SMS yet those who send
these threat messages could not be traced. Some individuals
and organizations like ATCON have argued that SIM accreditation
will check this menace, how correct is this?
We are reaching that level, we are not there yet. Abroad
you use credit card, here is a different environment. How
do you integrate the man in the village? How does he buy his
SIM card? You issue form and ask him to fill? In an environment
where you don't have ICT itself well done, other challenges
around it will arise. People who are criminal will not give
the right information; they could get fake NEPA bill and fake
other things that may be required and get a SIM pack.
To accredit mobile is difficult but fix line is easy. Many
things are militating against development in Nigeria. For
instance we have structured our system along the US model
where the police can prosecute; where is the police motivation
in Nigeria? Abroad if you catch someone stealing, it is the
police against the person, if he fails to come to testify
they will get a court order to force him but here you have
to drive the police to prosecute.
You seem to lay the blames
only on government as if the mobile operators and the public
have no role to play, what do you consider the way forward
for effective GSM operation in Nigeria?
Government should seek advice from people who are ready to
give genuine advice.
But government has been doing
that
They are not. They seek advice from those who are willing
to say what they would like to hear. They know the people
who are ready to give ideas and stand by it, face the challenges
and argue it out but they will prefer to bring their friends.
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If you have
a problem you should bring people who are ready to rock
the boat, give constructive criticism.We must remember
that the rot is from top to down. I always tell people,
if you smoke you cannot tell your son who is now an
adult not to smoke. All of you journalists are running
around the ring, you are running ICT magazines |
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because
you think the industry has a lot of money and you want to
cash in. Are any of you really serious about solving these
problems? We are talking about corruption; it is the bane
of technological advancement as in other sectors. Let people
account for their wealth; it is not just about asset declaration,
account for it. You have fifty houses, how did you get it?
How do you think China got to where they are today? They had
death penalty for corrupt government officials; introduce
that in Nigeria and my argument is simple, if any one opposes
it I will show you a thief.
All you need to do is to put such strict guidelines that
no innocent person can be framed. The truth is that there
is no real need for us to be serious because we have gas,
we have oil and we have free wealth coming. So we don't need
to work, we don't need to be serious. Other countries like
Dubai look at what they have done with their wealth; ask anybody
Dubai is getting better than America.
We in Nigeria give excuses based on over population, tribe
plurality, poverty and so on. India has more population, tribes,
poverty, religion yet they are developing by lips and bounds.
You therefore, need people that can do the business of developing
the country. If someone suggests honest man like Christopher
Kolade as the President, half the people will say no way because
he will not allow the usual thing to go on. So that is why
I say everything is government, government. |
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Recent
IDC report shows that Nigeria is still behind in terms
of broadband penetration despite its importance, how can
this be enhanced?
It is by simple regulation that we can move forward, when
NCC is ready to protect the smaller people to the detriment
of bigger players. Broadband is a small man game. Broadband
is what any one can do; I can decide to deploy broadband
for just this street but you still need to interface with
other people. The secret of broadband abroad is that it
is affordable; it is cheap. Luckily we have a license
fee of N1million of setting up Internet service but we
have a barrier of setting up VSAT services for N20million
above, which to me is ridiculous because VSAT communication
can come from a handset, satellite phone; it can come
from things as small as the laptop. So we need to be abreast
and realize where we are |
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going.
As far as I know the government is focused on just collecting
money.
But some of your people are
government consultants.
The bottom line is that they will go for those people who
will tell them what they wish to hear and that also affect
all ICT businesses.
Could that be why cybercafés
are dying?
Police harassment is one of the major reasons why cybercafés
are not flourishing; the police raid them often accusing them
of encouraging Internet fraud which is partly the truth. Power
is another issue that rears its head. But the main thing is
harassment by EFCC. You see, to get these things done properly
there must be a clear dealer network, you must have small
operators, the big boys cannot do all these.
Despite some growth in ICT
in Nigeria, we are really not meeting the MDG goals, as some
experts have indicated. Where lies the disconnection?
When you say growth, where do you see the growth? I only see
it in the companies that can afford it like the banking industry
all computerized, because they need it. If you move out of
Lagos, how many cybercafés do you see? Do you have
any robust data base that you can access? Today I wanted a
phone number of a friend that has a Multichoice line and there
is no place I could get his phone number.
So there is no seriousness on the part of government to
achieving the development millennium goal yet, money is being
moved around in National Assembly. How do you think the public
view what is going on in the House, the money that is being
shared, even officially their allowances? A member of the
House of Representatives takes over N30million a quarter,
how do you think the other people in public view it? Who decides
their salary? They do. So the general belief is that everybody
is concerned about money.
How do we improve on our local
software industry?
The problem is government policy. Look at the development
of India software. Government encourages them, commissions
people, shares information between them and the developers.
The government wants to know who has written a good one and
they use it. We don't do that here. India is a good example
of a country that had the same problem as us, the same social,
tribal and economic problem so why are they developing and
we are not?
Look at the quality of education; is the government worried
about that? You see students pass their exams but ask them
the basic questions about their course they don't know. And
some of them will openly tell you that they just read to pass
exams. |
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That is why
I tell people that power problem cannot be solved in
the next 20 to 30 years because even if you call people
to install all the required equipment we do not have
the manpower, the personnel to manage the equipment.
What is coming out of our universities is nothing to
write home about. I know that because I interview them
every day. I am yet to meet a graduate that will tell
me what electricity is; I am yet to see that graduate
that will distinguish between current or explain the
Three Phase theory.
They can't explain it and they are all graduates of
electrical engineering. Even simple things like the
difference between positive and negative, light and
neutral, they don't know so our problems are many. To
be a human being now you have to be educated. Our educational
system is collapsing, are you going to bring a foreigner
to install your metre? |
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Granted
that the government has not lived up to expectation in their
responsibilities to the people, what are private companies
like yours doing to assist in this regard?
To
assist in which regard? To work against the government?
No, you
can pull resources together and build software parks as your
social responsibility
What is the motivation? Are private companies
philanthropic organizations? Why
would they do it? Why are you asking questions like this?
It is like saying all of you get together and build a bridge
for people; unless I can control that bridge and charge toll
for it.
You are talking about social responsibility;
will it be over and above that of the government responsibilities?
If I decide to acquire land to build hospital to help people
will I get the land like that, will I not go through a rigorous
“settlement” process to help people? So why should
I do it?
In your
own view, how do we move the ICT sector forward?
The government has to decide on those who are ready to do
the job, those who are required for the regulation and implementation
of policies and those who tell the truth. Many people get
into business because of what they will get and that is their
only motivation. A bank gets into a building not because of
the building but because of what it can get from the building.
Unfortunately the government usually goes
for people who are selfish. They seek advice from those who
are interested in their pocket. The government should not
get advice from such people. They know those who are passionate
about developing the industry; the government should bring
them to a forum and let them test their point of view. |
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They should stop
looking at things like you are criticizing; criticism
is required because that is how people excel. And until
we learn to accept constructive criticism, we are not
likely going to move forward. Cellular services have gone
so bad that I have to turn to my |
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if I want to phone a cellular. Cellular to cellular breaks up
and all sorts of things happen while you are trying to make
calls, it will continue until the regulators heed to advice.
This problem has nothing to do with being a Nigerian because
they go to America and other parts of the world and head very
important positions. It has do to with the environment, the
laws, the enforcement, the judiciary and that brings us back
to the three problems- government, government, and government. |
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